How to Order
Orders may be placed by Website or Telephone. All quotes and payments are in Pound Sterling (£) or Euro (€). Click here for more information about VAT and customs charges.
Website Orders
Visa and MasterCard are accepted means of payment on the Tumbl Trak Website. Credit Cards provided during the checkout process for orders placed on the website will be authorised for the full amount of the order. The payment(s) will be processed when the order is dispatched. Any discounts available will be applied to the specific items at the time of order. For security reasons, the website is unable to accept prepaid credit cards or gift cards as means of payment. If you wish to use this type of payment, please call +44 (0)2921 167949 to place your order.
NOTE: Due to the speed in which we process in-stock orders we may be unable to make changes to your order an hour after it has been received. If you place an order at night, over the weekend or during a holiday and have a change to the order, please send details regarding the change to sales@tumbltrak.co.uk. All requests received by the morning of the following business day will be handled accordingly. Thank you for your understanding.
Phone Orders
Visa and MasterCard are accepted means of payment. Cheques and Bank Transfer are acceptable means of payment, however orders will not be shipped until funds have cleared. Please contact a Sales Representative for complete details. All payments are in Pound Sterling (£) or Euro (€).
Other payment options
Purchase orders are accepted from schools & other organisations on a strictly "Due Upon Receipt" basis in the UK. Please email Purchase Orders to sales@tumbltrak.co.uk. Please include complete billing and shipping addresses, prices of products, delivery charges and relevant VAT with your order. A copy of your Tumbl Trak issued quote is desired. All shipping charges are the responsibility of the customer. Shipping cost will be prepaid and added to the invoice. Tumbl Trak reserves the right to charge 1.5% monthly interest on all accounts that are more than 30 days overdue.
Prices
Prices on our website include UK VAT (20%). Customers with a shipping address outside of the UK will not be charged the UK VAT. When you select your Shipping Country on the Checkout Page, the prices will update to include the costs to deliver your order to your destination country.
For countries within the European Union, total purchase costs on our website are calculated using Delivered Duties Paid terms. This means all import duties, taxes and fees are paid by Tumbl Trak UK to the courier. No additional payments to the courier will be required when the parcels are delivered.
If you are a VAT-registered business please contact us via email directly, as your local VAT rate is not being charged.
Prices are subject to change without notice. Bids and written quotations are guaranteed for 30 days. We apologise, verbal quotes cannot be guaranteed.